To Our Valued Clients,
As the situation locally and worldwide continues to be fluid with regards to the COVID-19 pandemic, we want to assure you, we are available to assist with your insurance needs. However, our employees, their families and our fellow citizens’ safety continue to be our top priority. If we need to make changes to our office hours, we will communicate that information as soon as possible.
We are following the recommendations of our state and city officials. At this time, our office will remain open. We are, however, requesting that you refrain from personally visiting our office unless necessary. Until further notice, phone, email and website communication is recommended.
Insurance Carrier Apps
If you have not done so already, this would be an ideal time
to download and sign up for your insurance carrier’s APP. You can perform most insurance transactions
within the carrier’s APP. These APPS are
free and are a great tool.
You can drop off payments at our office through our drop box
located next to the front door. We can
also take payments over the phone. Another
option is to visit your carrier’s website directly to pay your bill. Below are
links to our main insurance providers.
If your employment and income has been directly affected by COVID-19, please let us know. Many of our insurance carriers are ready to help with billing and payment issues, including the possible movement of billing due dates.
In the event you have an insurance claim, please contact
your insurance carrier directly. Your
auto insurance cards have the claim numbers on the back of your card. In most cases, you can also begin a claim
online – simply navigate to REPORT A CLAIM.
Beginning your claim by phone or website, will not delay your claim in
anyway and is often the most efficient way to begin the claim process.
Many of you have questions and concerns regarding coverage if your business needs to or must close/shut down for a period of time. We are gathering all the information we can from our carriers. We are also waiting to see what relief the national and state governments may be providing to those impacted. Please know we are here for you and will do our best to get the correct information into your hands. We appreciate your patience as more information becomes available based on an ever-changing situation.
Thank you again for your patience as we navigate uncharted waters. We will update you only as necessary with any changes to our current Oliver Insurance office plan. For now, our hours remain 9 – 5, Monday through Friday (with lunch from 12:30-1). Stay safe, stay healthy and STAY HOME!
Sublimity: https://www.sublimityins.com/ Navigate to the Customer tab
** Don’t see
your carrier here? You can call our office or review your insurance paperwork
for contact information **