{"id":395,"date":"2020-03-23T18:40:18","date_gmt":"2020-03-23T18:40:18","guid":{"rendered":"https:\/\/www.oliverinsurance.net\/blog\/?p=395"},"modified":"2020-03-23T18:40:19","modified_gmt":"2020-03-23T18:40:19","slug":"office-closed-to-public-covid-19-client-memo-3-23-202","status":"publish","type":"post","link":"https:\/\/www.oliverinsurance.net\/blog\/office-closed-to-public-covid-19-client-memo-3-23-202\/","title":{"rendered":"Office Closed to Public &#8211; COVID-19 Client Memo 3.23.202"},"content":{"rendered":"\n<p>Due to COVID-19 and our priority to keeping Oliver Insurance\nemployees, their families and the community safe, <strong>we are not accepting\nWalk-In business at this time.<\/strong>&nbsp; The\ngood news is that we have many ways to continue to assist with your immediate\ninsurance needs! <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Call us at 503.266.2715.&nbsp; We are doing our best to personally answer\nbut if you reach our voicemail, we will return your call at our soonest\nopportunity.<\/li><li>Email us.&nbsp;\n<ul><li>Visit <a href=\"https:\/\/www.oliverinsurance.net\/about-us.html\">ABOUT US<\/a> page for a directory\nof staff email addresses <\/li><\/ul><ul><li>General Inquiry Emails for Personal Insurance:&nbsp; <a href=\"mailto:help@oliverins.net\">help@oliverins.net<\/a><\/li><\/ul><ul><li>General Inquiry Email for Business\/Commercial\nInsurance:&nbsp; <a href=\"mailto:business@oliverins.net\">business@oliverins.net<\/a><\/li><\/ul><\/li><li>Insert payments or general communications in our\nexternal drop box located at 101 N. Ivy St., Canby. (Please place all payments\nand communication in a sealed envelope)<\/li><li>Mail payments or communications through USPS. <ul><li>Oliver Insurance P.O. Box 353, Canby, OR 97013 <\/li><\/ul><\/li><li>Login to your <a href=\"https:\/\/www.oliverinsurance.net\/about-us.html\">My Account<\/a> via Oliver\nInsurance website.&nbsp; If you have not\ncreated your My Account login, now would be a great time to do so! <\/li><\/ul>\n\n\n\n<p><strong>Insurance Carrier Apps<\/strong><\/p>\n\n\n\n<p>Most insurance carriers offer a free APP that provides\naccess to your policies and allows you to perform many insurance related\ntransactions.&nbsp; We encourage you to visit\nyour APP store and download your carrier\u2019s APP.&nbsp;\n&nbsp;<\/p>\n\n\n\n<p><strong>PAYMENTS<\/strong><\/p>\n\n\n\n<p>As we stated above, you can utilize our Payment Drop Box.&nbsp; We can also take payments over the\nphone.&nbsp; Another option is to visit your\ncarrier\u2019s website directly to pay your bill. Below are links to our main\ninsurance providers.&nbsp;&nbsp;&nbsp; <\/p>\n\n\n\n<p><strong><em>If your employment and income has been directly\naffected by COVID-19, please let us know.&nbsp;\nMany of our insurance carriers are ready to help with billing and\npayment issues, including the possible movement of billing due dates. <\/em><\/strong><\/p>\n\n\n\n<p><strong>CLAIMS<\/strong><\/p>\n\n\n\n<p>In the event you have an insurance claim, please contact\nyour insurance carrier directly.&nbsp; Your\nauto insurance cards have the claim numbers on the back of your card.&nbsp; In most cases, you can also begin a claim\nonline \u2013 simply navigate to REPORT A CLAIM.&nbsp;\nBeginning your claim by phone or website, will not delay your claim in\nanyway and is often <strong>the most efficient way to begin the claim process<\/strong>.\n<\/p>\n\n\n\n<p><strong>BUSINESS\/COMMERCIAL CLIENTS<\/strong><\/p>\n\n\n\n<p>Many of you have questions and concerns regarding coverage\nif your business needs to or must close\/shut down for a period of time.&nbsp; We are gathering all the information we can\nfrom our carriers.&nbsp; We are also waiting\nto see what relief the national and state government may be providing to those\nimpacted.&nbsp; Please know we are here for\nyou and will do our best to get the correct information into your hands.&nbsp; We appreciate your understanding as more\ninformation becomes available based on an ever-changing situation. &nbsp;<\/p>\n\n\n\n<p>Thank you again for your patience during this time. Stay\nsafe, stay healthy and stay home!<\/p>\n\n\n\n<p>Sincerely, <\/p>\n\n\n\n<p>Ryan Oliver<\/p>\n\n\n\n<p>President,\nOliver Insurance<\/p>\n\n\n\n<p>Safeco:&nbsp;&nbsp; <a href=\"https:\/\/www.safeco.com\/\">https:\/\/www.safeco.com\/<\/a><\/p>\n\n\n\n<p>Progressive:&nbsp;&nbsp; <a href=\"https:\/\/www.progressive.com\/\">https:\/\/www.progressive.com\/<\/a><\/p>\n\n\n\n<p>Sublimity: <a href=\"https:\/\/www.sublimityins.com\/\">https:\/\/www.sublimityins.com\/<\/a>&nbsp;&nbsp; Navigate to the Customer tab<\/p>\n\n\n\n<p>Nationwide:&nbsp; <a href=\"https:\/\/www.nationwide.com\/\">https:\/\/www.nationwide.com\/<\/a><\/p>\n\n\n\n<p>MetLife:&nbsp; <a href=\"https:\/\/www.metlife.com\/\">https:\/\/www.metlife.com\/<\/a><\/p>\n\n\n\n<p>Travelers:&nbsp; <a href=\"https:\/\/www.travelers.com\/\">https:\/\/www.travelers.com\/<\/a><\/p>\n\n\n\n<p>Liberty\nMutual:&nbsp; <a href=\"https:\/\/www.libertymutual.com\/\">https:\/\/www.libertymutual.com\/<\/a><\/p>\n\n\n\n<p>** Don\u2019t see\nyour carrier here? You can call our office or review your insurance paperwork\nfor contact information **<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Due to COVID-19 and our priority to keeping Oliver Insurance employees, their families and the community safe, we are not accepting Walk-In business at this time.&nbsp; The good news is that we have many ways to continue to assist with your immediate insurance needs! Call us at 503.266.2715.&nbsp; We are doing our best to personally [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-395","post","type-post","status-publish","format-standard","hentry","category-home-insurance"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.oliverinsurance.net\/blog\/wp-json\/wp\/v2\/posts\/395","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oliverinsurance.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.oliverinsurance.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.oliverinsurance.net\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oliverinsurance.net\/blog\/wp-json\/wp\/v2\/comments?post=395"}],"version-history":[{"count":1,"href":"https:\/\/www.oliverinsurance.net\/blog\/wp-json\/wp\/v2\/posts\/395\/revisions"}],"predecessor-version":[{"id":396,"href":"https:\/\/www.oliverinsurance.net\/blog\/wp-json\/wp\/v2\/posts\/395\/revisions\/396"}],"wp:attachment":[{"href":"https:\/\/www.oliverinsurance.net\/blog\/wp-json\/wp\/v2\/media?parent=395"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.oliverinsurance.net\/blog\/wp-json\/wp\/v2\/categories?post=395"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.oliverinsurance.net\/blog\/wp-json\/wp\/v2\/tags?post=395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}